Support

Real people who know your stack. We handle the infrastructure so you can focus on selling.

For technical questions, billing and migrations. We typically reply within a few hours on business days.

Manage your store, subscription, invoices and payment method.

Moving from another host? We do the heavy lifting for you.

Common questions

How fast do you respond?

Email support is answered within a few hours on business days. Critical infrastructure incidents are handled with priority.

Do you help with migrations?

Yes. Migrations are included — we import your products, orders and content and switch your domain over for you.

Can I manage my own plugins?

Absolutely. You get full WordPress admin access to install WooCommerce-compatible plugins and themes.

Where is my data hosted?

On secured infrastructure inside the European Union, with automatic encrypted backups.